Contact

Last updated: 7 June 2026

Thank you for visiting Velunox Living. Our customer support team is here to help with product questions, order enquiries, delivery updates, returns and general customer care.

Customer support

Email: info@velunoxliving.ie

When contacting us about an order, please include your order number, full name and the email address used at checkout. This helps us locate your order and respond more efficiently.

Response times

We aim to respond to customer enquiries within 1-2 business days, excluding weekends and public holidays. During busy periods, response times may be slightly longer.

Order and delivery enquiries

For delivery questions, please include the product name, order number and delivery postcode or Eircode where available.

Returns, refunds or damaged items

For returns or damaged item support, please email us with your order number, a description of the issue and clear photographs where relevant. This allows us to review the matter promptly and provide the appropriate next steps.

Business information

Velunox Living operates as an online home and furniture retailer serving customers in the Republic of Ireland.

For all customer service, privacy and policy enquiries, please contact: info@velunoxliving.ie.